WelcomeTrack collects and analyzes real-time data from e-merchants, logistics experts and carriers, and offers an innovative solution based on recognized expertise.
3 complementary set of features
- RETAIN - Improve your customers’ loyalty by informing them in a personalized and fully configurable manner through email or SMS
- CONTROL - Control the quality of your logistics and delivery and be proactive in resolving irregularities.
- ANALYZE - Finely analyze all the steps between order and possession, detect sticking points and optimize processes.
WelcomeTrack offers up to:
- 50% retention of clients at risk
- 30% reduction in the number of client services calls
- 5% reduction of your transportation budget
Some of the largest European etailers are using WelcomeTrack solution, such as FNAC, Decathlon, ShowroomPrivé, Cdiscount, La Redoute, Nature & Découvertes, Sarenza, ManoMano, Auchan, Carrefour, Alice's Garden, Sezane