WelcomeTrack collects and analyzes real-time data from e-merchants, logistics experts and carriers, and offers an innovative solution based on recognized expertise.

3 complementary set of features 

  • RETAIN - Improve your customers’ loyalty by informing them in a personalized and fully configurable manner through email or SMS
  • CONTROL - Control the quality of your logistics and delivery and be proactive in resolving irregularities.
  • ANALYZE - Finely analyze all the steps between order and possession, detect sticking points and optimize processes.

WelcomeTrack offers up to:

  • 50% retention of clients at risk
  • 30% reduction in the number of client services calls
  • 5% reduction of your transportation budget

Some of the largest European etailers are using WelcomeTrack solution, such as FNAC, Decathlon, ShowroomPrivé, Cdiscount, La Redoute, Nature & Découvertes, Sarenza, ManoMano, Auchan, Carrefour, Alice's Garden, Sezane